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Local Authority & Statutory Contact

Information on who to contact when you have concerns or suspicions about the welfare of a child or a vulnerable adult.

Rob Marshall

Diocesan Safeguarding Officer

01904 699509 / 07914 668907

Sara Dickinson

Assistant Diocesan Safeguarding Officer

01904 699524 / 07521 433801

Reporting a concern

Any safeguarding concerns in a parish should be brought to the attention of your local Parish Safeguarding Officer (PSO) or parish priest in the first instance.

If required, you can seek further advice by contacting the Diocesan Safeguarding Advisor on 01904 699524.  Alternatively, you can email your concerns to, and a member of the Safeguarding Team will respond to you within 24 hours. 

The Safeguarding Team work Monday to Friday 9am until 5pm.  If you require an urgent response to your concern as you believe someone is at immediate risk of harm, please call 999.  

  • When a child or vulnerable adult has sustained injuries as a result of abuse that require urgent medical attention (ensure that the child/vulnerable adult sees a doctor);
  • When a child or vulnerable adult is refusing to return home because of the abuse (contact Children’s Social Care/Adult social care or the Police);
  • When a child or vulnerable adult has disclosed that there is a likelihood of them suffering significant harm on returning home (contact Children’s Social Care/Adult social care or the Police).

  • Urgent Police Enquiries – 999
  • Non-urgent Police Enquiries – 101

York City 

Multi-Agency Safeguarding Hub contact information:

Phone: 01904 551900


Address: MASH, West Offices, Station Rise, York, YO1 6GA

Use the Safeguarding Adults ‘concern a concern’ online form

Contact the City of York Adult Social Care, on telephone: 01904 555111, Monday to Friday, 8.30am to 5.00pm.

Hearing impaired customers can use the text facility on telephone: 07534 437804

Out of hours telephone: 0300 131 2131

North Yorkshire

If you believe the situation is urgent but does not require the police, please call 03001312131 to make a telephone contact.

Should your call be outside of business hours (Monday – Friday / 9am-5pm) please still call 03001312131 to speak to the Emergency Duty Team.

Email: Send us an email using our online form.

Phone: 0300 131 2131

Our opening hours are Monday and Tuesday 9am to 5pm; Wednesday 9.30am to 5pm; Thursday 9am to 5pm and Friday 9am to 4.30pm.

Raise a safeguarding concern if you are a service provider in the statutory, voluntary or independent sector

South Tees

Middlesbrough Multi-Agency Children’s Hub on 01642 726004. It’s helpful if you can give us as much information as you can, for example, who the abuser(s) might be, and whether you’ve noticed any signs of abuse (like bruises) or neglect (like looking unclean).

Phone: 01642 065070


Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm.

At any other time, contact the Emergency Duty Team on 01642 524 552.

If you’re a professional, you’ll need to use the concern form to make a report. You can download the concern form from the TSAB website.


In an emergency or for urgent advice, please contact the Early Help and Safeguarding Hub (EHASH) or the Emergency Duty Team by telephone –

EHASH – 01482 448 879 option 4

Emergency Duty Team – 01482 300 304 (Out of hours)

If your concern does not require an immediate response, please refer to the relevant guidance and submit your concern via the portal.

We recommend that you discuss your concerns with the Multi Agency Safeguarding Hub before completing and sending the concern form. A member of the team will be able to give you guidance and support and agree the next steps with you.

You can contact them on telephone 01482 616 092 and ask for the adults safeguarding team duty officer or telephone 01482 300 304 after 5pm or weekends. You can also contact using the email

East Riding 

Members of the Public – (01482) 395500 – Choose ‘Option 1’

Professionals – (01482) 395500

If the response needed is not immediate and the child is not at immediate risk of harm you should complete a request for service form and e-mail the form to:

Email: and a social worker will review your request for service and confirm the outcome with you.

Report a concern online

During normal working hours (Monday to Friday, 8.30am – 5pm):

Call the adult safeguarding team on 01482 396940

If you need to talk to someone urgently outside of normal working hours, call the emergency duty team on 01377 241273